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We've often remarked on how short and efficient the Kulula check-in queues are, with any overflow traffic being directed to the adjoining British Airways queue. Today was different, we stood in a 15 minute check-in queue at Cape Town International Airport. In the new airport structure in Cape Town, British Airways is no longer alongside Kulula, so the overflow traffic cannot easily be diverted (the British Airways check-in queue was as short as ever). Our son was dressed all in orange and was crying, and we joked with a passenger how he wanted to be on a Mango flight (which reminds me that I must dress with a green shirt some time, to check whether Kulula really do give away something to passengers wearing their colours).
Life on board
We were placed on the port (left) side of the aircraft, as that's the only side with an extra oxygen mask for babies. I like Kulula's short menu, but unfortuanately they had no sandwiches - the passengers flying from Lanseria to Cape Town were really hungry, and gobbled them all up (and the Cape Town refreshment station wasn't happening...no surprise, on a beautifully sunny Saturday sensible Capetonians are at the beach).
Three minutes 50 seconds into the above video listen to this announcement: "Ladies and Gentleman, after that smooth landing, welcome to Durban, where the curry's hot I'm tuning you, you'll enjoy it today, but tomorrow you'll be doing handstands in the shower. If this is not where you want to be then you have some serious issues and I guess we'll see you sooner than we thought. We're going to ask you to remain seated with your seatbelts fastened and your cellphones switched off until the aircraft has come to a complete stop and the seatbelt signs have been switched off. If you need any assistance disembarking, sorry for you - help yourself. Only kidding folks, we'll ask one of the greasy engineers to come and assist you. Please check the overhead stowage, the seat pocket in front of you as well as well as your neighbour's bag for all of your nice goodies and if you decide to leave anything behind, make sure it's something shiny and valuable - no children, spouses or inlaws allowed, as we're trying very hard to get rid of our own. Smoking is only allowed within certain areas in the terminal building, & next to other airlines' passengers. On behalf of our captain, Maverick, his rght hand lady, Goose, myself, Prince Charming, Snow White, Cinderella & the jerry tot monster at the back, I'd like to say thank you for flying with us today, & I'd like to see you on one of our flights in the future. Thank you, be good to yourself & those around you, and enjoy the rest of your weekend." See more Kulula humour.
King Shaka Airport
Durban's King Shaka International Airport is more spatious than the old and smaller Durban International Airport- you can see that a lot of money has been thrown at it. Just dont follow the "public transport" signs to get to the taxis, rather go to the main entrance - that's where the taxis congregate (the public transport signs take you to a holding area for taxis). It cost us R350 to get from the airport to Garden Court South Beach.
Our reservation form
We have received payment and your booking has been confirmed.
Please quote the booking reference (left) for any correspondence with regard to this booking.
Important information
Use your ID or drivers license with the booking reference (above left) to check in for your flight/s.
Check in 90 minutes prior to your flights scheduled departure time.
Read the important travel information section within this document.
Alternatively visit kulula.com's 'info and customer care' page for more info and travel queries.
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kulula.com travel itinerary
Flight
Time
Date
Airport
Stops
Flight
Airline
Seat status
Depart
09:45
Sat, 29 Jan 2011
Cape Town
0
MN703
Confirmed
Arrive
11:40
Sat, 29 Jan 2011
King Shaka (Durban)
Travellers
Name(s)
Age group
Email
Phone
Jane Doe
ADT
info@southafrica.to
Joe Doe
ADT
Baby Doe
CHD
Eskimo Doe
INF (DOB 2010-11-07)
kulula.com computer generated copy of tax invoice
Invoice
Invoice date
Booking reference
Invoice no.
Tue, 11 Jan 2011
yzy
xyz
To
From
Jane Doe
My ref: Sinfonia
kulula.com
1 Marignane Drive, Bonaero Park,
Kempton Park, 1619, South Africa
0861 (kulula) 585852
Vat reg no: 4840104261
Item qty
Description of item(s)
Sub total
3
kulula.com flight fare CPT to DUR - Sat, 29 Jan 2011
R1373.70
1
Infant charge(s)
43.86
Total
R1417.56
Vat at 14%
R198.44
Description of items for which VAT cannot be claimed
Airport Taxes and charges
R291.00
Grand total
R1907.00
KAREN, as a jetsetter you have earned R0.00 kulula moolah on this booking.
Bring your booking reference and ID book, drivers license or passport to check-in for your flight/s.
Check-in
Check-in opens 90 min before take-off and closes sharply 30 min before your flight. It's not a good idea to check-in valuables like cameras, money, jewellery or anything else that's important to you.
Baggage
You're allowed a free checked baggage weight up to a maximum of 20kg. Any excess weight over 20kg will cost an additional R25 per kilo at the Airport. Excess baggage may be purchased at reduced rates (up to 50% discount) up to 24 hours prior to departure via our website or Contact Centre. Excess baggage is non-refundable after payment - so consider carefully before adding extra weight to your booking.
Infant's baggage
Infants under the age of 2 years are charged R50 per trip. For R50, you get to take 1 x checked bag weighing up to 10kg plus a collapsible pushchair and a child car seat.
On-board entertainment: kulula podcasts and magazine
Be sure to have your onboard entertainment ready for you when you fly with us. We have put together a 30 minute live radio show – created to make your flight with us even more pleasurable. Download the podcast now
Read our hilarious onboard magazine, the khuluma. This is guest edited by South Africa's top comedians. You can even take it home with you if you like.
Onboard munchies – Take some cash or a credit card along and let our friendly crew hook you up with some yummy food from Woolies. We have all sorts to settle any craving.
Changing your booking
If you need to make any changes to this booking, it's best to do it online at least 48 hours before your flight. Any changes made online will be charged at R120 per change and the difference in the new ticket. Our tickets are non-refundable. Changing your flight at the airport and through the Contact Centre will cost R140 per person, per sector, plus the difference between your old fare and the new one available. If you can't make your flight, please don't forget to contact us more than 48 hours before scheduled departure to change your booking to another date, cause if you miss it without changing it first, you'll lose the full value of your ticket. What a waste!
Dangerous articles
Dangerous articles (such as compressed gases, corrosives, explosives, flammable liquids and solids, radioactive materials, oxidising materials, poisons and infectious substances) must not be carried in baggage. Ask us if you are unsure what items are regarded as dangerous, 'cause we can't allow you to travel with this sort of stuff in your bags.
Unaccompanied minors
Kids under 12 have to travel with at least one adult aged 16 years or older and unfortunately we don't accept unaccompanied minors, sorry.