Cape Town International Airport is situated about 20km from Cape Town's city centre - it's a quick drive, as the N2 National Road connects the 2.
Cape Town International Airport helpdesk
Automated flight Information
Tel +27 (0)21 937 1200
Tel 086 72 77 888
News
30 June 2013: Work on rehabilitating Cape Town Airport's runway is completed. Acsa says in a statement that “Our planned runway rehabilitation takes place every five years to ensure compliance with the Civil Aviation Authority’s quality and safety standards and to address wear and tear associated with normal runway usage. Cape Town International Airport represents a significant and complex operation today, with an average 23 000 passenger and 270 aircraft movements happening every day. Careful planning was done in the run-up to the project and every precaution has been taken to ensure that any potential impact or disruption is kept to an absolute minimum. These preparations have paid off in that we have not had any disruption of significance thus far. We intend keeping it that way as we get to the tail-end of concluding this project over the next three months. All credit to the contractor and professional team and we wish to thank all our stakeholders and partners for their continued support and understanding in this matter.”
March 2013: Cape Town International Airport is named the best airport in Africa in ACI's Airport Quality Awards for the 3rd year in a row. ACSAs General Manager at Cape Town International Airport, Deon Cloete, says: “It is indeed an honour to be awarded the Best Airport in Africa now the third year running. We extend our appreciation to all the men and women working at the airport that has played a key role in achieving this award. We remain precious in doing our bit to ensure that the region remains world class in its offering as a preferred destination.”
The left-luggage facility, in the Domestic Arrivals terminal, charges R15 per bag a day, irrespective of the size of the item.
Tel: +27 (0)21 936 2884
Moda Exotica, in International Departures, charges R20 per item per day, regardless of the size of the bag.
Tel: +27 (0)21 936 2494
Fax: +27 (0)21 936 2864
Baggage restrictions
Checked in baggage must not have dimensions outside 900x720x450, or weigh more than 32kg per piece (note that most airlines have lower minimum weight restrictions for "free" luggage). Hand luggage will have its own restrictions depending on the airline.
Baby care
Ladies' restrooms in all terminals have places to change babies.
Automatic check-in
If you don't have luggage there are various self-service check-ins around Cape Town airport.
Banks
Domestic Arrivals
The banks ABSA, FNB and Nedbank have automatic teller machines (ATMs) in Domestic Arrivals.
Domestic Departures
Standard Bank, ABSA and Nedbank have ATMs in Domestic Departures. ABSA also has a bureau de change here (see photo below):
International Departures
ABSA has a bank, a bureau de change and an ATM in International Departures.
International Arrivals
You will find a Master Currency bureau de change in International Arrivals.
CNA
There is a CNA at the domestic departures hall:
Conferencing
The Premier Lounge, a stone's throw from Domestic Arrivals, offers venues and catering to suit all tastes, as well as satellite office space - with full infrastructure and secretarial service - for short and long rental.
ACSA has provided a WIFI (Wireless Internet Access) facility at the International as well as at the Domestic Terminals.
Medical clinic
ACSA in partnership with OCSA have a clinic available in the Southern Office Block at the airport.
Tel: +27 (0)21 936 2277
Parking
Cape Town International has approximately 2600 parking bays with shade-net covering in the general car park, which runs along the length of the airport opposite the terminal buildings.
The newly commissioned Multi-Storey Parkade (MSP) is a five-storey facility offering an additional 2 000 parking bays to Cape Town International’s parking infrastructure. This new facility offers airport users more choice in terms of parking and is equipped with state of the art CCTV cameras, special trolley hoists for effective trolley management and a variable message system that displays the number of available parking bays.
Construction on another 2 600 bay facility will commence soon; to cater for the airport’s increasing traffic.
There is also a roaming shuttle service available that picks up passengers and drops them off throughout the car park and as close to the terminals as possible. Parkers should also note that there is a pay- on- foot system in place, with pay stations situated outside the terminal buildings only, thus no payments can be made at the exit. The pay stations accept coins (R1, R2 and R5) and notes (R10, R20, R50 and R100). All major credit cards are also accepted.
Ccall (021) 935 5708 for general enquiries.
Valet parking and lock-up garages
Cape Town International Airport's valet parking and lock-up garages are run by Katanga Executive Parking Services. It is essential to make reservations. For more information, visit www.valet.co.za
Valet
This service costs R110, including VAT, per day or part thereof. To enquire about this service or to book a valet please call 0861 482 538
Lock-up garages
This service costs R120 per day or part thereof. (other info remains the same except the tel. # for Abdul Khan) Tel: +27 (21) 935 5700
Porters
The porters at Cape Town International Airport are self-employed and rely on tips. For group arrangements contact Johan Adendorff Tel: +27 (0)73 309 0268
Restrooms
There are restrooms or toilets in all terminal buildings. Baby-changing facilities and other amenities for young children are to be found in all ladies' restrooms.
Transport
Shuttle services
Shuttle buses run from International Arrivals and Domestic Arrivals. A trip in a shuttle bus costs about R120 a person; any extra passenger from the same group pays only R30 more.
International Terminal
Randy's Tours - +27 (0)21 934 8367
Anwar's Tourist Services - +27 (0)21 936 2064
Domestic Terminal:
Way-2-Go Tours - +27 (0)21 934 4651
City Hopper - +27 (0)21 934 4440
Centurion Tours - +27 (0)21 934 8281
Taxis
Arriving passengers should use only Touch Down Taxis, the officially authorised airport taxi company.
VAT Refunds
Foreign visitors leaving South Africa may claim back Value Added Tax on purchases from the VAT refund administrator. The goods have to be shown to the administrator before check-in.
The VAT refund office is on the ground level of International Departures. Only after a passenger has checked in and passed through passport control is the value of the VAT (less the administrator's commission) paid back. This happens on the ground level of International Departures, between passport control and the boarding gates.
At the international departures hall this is the last spot to say goodbye - from this point onwards it's "passengers only".
Customs interview
Before you leave South Africa, be sure to get a customs interview to document items of a high value which you are leaving the country with (e.g. laptops, cameras, but not cellphones).
International departures
Once you've checked in for an international departure at Cape Town International Airport, this is the hall you wait in for your flight. Note the wi-fi hotspot on the right.
Domestic departures
Whilst the new terminal building was being constructed, a temporary marquee tent was being used as domestic departure gates.