We have booked our tickets with Lufthansa from Johannesburg to Barcelona, via Frankfurt, and will be carrying out a review of their services at the end of September 2011. Total price is R14739 for 2 adults, a toddler and an infant. Watch this space!
A380 awesomeness
The flight was in Lufthansa's Airbus A380, a massive bird. I was left in awe as I watched its engine roar and lift its massive weight off the ground in the thin air of the Highveld. We were seated near the back, and had much more space than I'm used to in economy class. There was aa bassinet for our infant, and our toddler chose to sleep on the floor at our feet! Lufthansa offered a wide variety of movies, although only one cartoon for the toddlers to enjoy.
Lufthansa know how to look after children
In my experience in South Africa 1time looks after the children pax the best with their free kiddies pack. However, they don't have anything which is suitable for the tiny tots - little infants - I was impressed that Lufthansa differentiates between toddllers, who get a colouring in book, and infants who get a little fluffy toy which looks like a Lufthansa plane.
Check-in with the machine
In South Africa we are giving the option to do an online check-in, but at Barcelona Airport you couldn't join the check-in queue with Lufthansa unless you had already issued yourself a ticket at their kiosks, so the check-in was solely about processing baggage. This worked quite well, as the queue was short.
Snacks are an area to improve upon
Lufthansa can do better with their snacks - on our Frankfurt to Barcelona hop we got a bun with butter on it and nothing else. On the return flight from Barcelona to Frankfurt there was meat on the roll, and no alternative option for us vegetarians (the attendant told me that it's only on flights longer than 180 minutes that Lufthansa offer an option). All of SA Express, SA Airlink, SAA and BA do better than that in South Africa. Even the low cost carriers have better food, although you do have to pay for it.
Catalan
Learn a few words of Catalan before visting Barcelona, you wont regret it. I was proud that I understood the first two words spoken to me - "Hola, momento" - but was completely lost after that.
Lufthansa South Africa special
We love travelling when there are flight specials, and are happy to have made this booking on the 15th April 2011, as part of Lufthansa's 15th birthday celebrations. What I really liked about the special is that the travel dates were way into the future, giving us time to properly plan our holiday. Here's the email where they announced it:
Top Offers
News & Info
Miles & More
Hotel & Car
Service
April 2011
Dear John
We would like to remind you that today is our 15 year celebration of Lufthansa.com. Join us in celebrating this special occassion.
We are offering you 15 European destinations at unbelievable prices! Starting from just R4,590* hurry....DONT MISS OUT! To add to this excitement, we are also giving away 15 limited edition A380 USB memory sticks to the first 15 people who book their flight using this special.
Just reply to this email, and give us your booking reference once you have made your reservation. If you are one of the lucky ones, we will contact you - Its that simple! This offer is only valid for sale on the 15th April 2011 at Lufthansa .com for travel between 01 September 2011 and 25 November 2011.
Top Offers
Larnaca from R5,600*
Madrid from R5,860*
Dublin from R5,910*
Istanbul from R5,930*
Prague from R5,970*
London from R6,130*
More great offers
All prices include taxes and charges, as well as countable miles
News & Info
A third US-destination for the Lufthansa flagship: take the A380 to Miami.
Fly to Florida on the A380 - from 10 June 2011 you will be able to do so every day. Lufthansa will then be the first airline operating an A380 service to Miami. Book your flight now and get in the mood for your trip before you go: On the A380 website you will find many insider travel tips and interesting film clips - on Miami and all our other A380 destinations, including the exciting city of Johannesburg.
Miles & More
Become a Miles & More member for free and get rewarded
See the world, earn miles, fulfil your dreams: Become a Miles & More member! As well as earning miles for flights you can also earn them when renting cars, during hotel stays and when shopping. Some great rewards are waiting for you.
Good news for drivers! During April and May 2011, you will be credited with double award miles every time you rent a car from Hertz - anywhere in the world.
Your special benefits include: 1,000 award miles per rental - and that's worldwide!
Earn miles from the first day of the rental period.
Offer is valid from 01 April 2011 to 31 May 2011
Service
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*including all taxes and surcharges. The prices shown are intended to help you choose your most appropriate journeys. The total price is subject to availability and your actual routing.
Corporate Headquarters:
Deutsche Lufthansa AG
Von-Gablenz-Str. 2-6
50679 Koeln
Registration:
Amtsgericht Koeln
HRB 2168
Chairman of the
Supervisory Board:
Dipl.-Ing. Dr.-Ing. E.h.
Juergen Weber
Executive Board:
Wolfgang Mayrhuber (Chairman)
Dr. Christoph Franz (Deputy Chairman)
Stephan Gemkow
Stefan Lauer
Booking details
Here's an email we received confirming our booking:
From: Lufthansa.com [mailto:online@booking-lufthansa.com] Sent: 15 April 2011 11:01 AM To: INFO@SOUTHAFRICA.TO Subject: Your ticket details & travel information | 06 September 2011 | Reservation code: 43B4WG
In case the travel information is only partially displayed please open the pdf version enclosed.
Reservation code:
ABCD
Ticket details & travel information
Travel dates for:
TODDLER (child)
Ticket number:
123 *
etix® Identification:
XXXXXXXXXXXX3
Travel dates for:
DADDY
SAXXX5
Ticket number:
213
Travel dates for:
MOTHER with INFANT
SAXXXX1
Ticket numbers:
129 , 140
* You have access to the passenger receipt by clicking the ticket number up to 30 days after commencement of travel.
Your flight itinerary
Flight
Date
from
to
Departure
Arrival
Reservation
LH 573
operated by:
LUFTHANSA
06 September
-
07 September
JOHANNESBURG ZA
TERMINAL A
FRANKFURT DE
TERMINAL 1
18:45 h
05:20 h
Economy Class (L)
confirmed
seat: 77H/77J/77K *
Special meal: confirmed
Special meal: confirmed
Special meal: confirmed
LH 1124
operated by:
LUFTHANSA
07 September
FRANKFURT DE
TERMINAL 1
BARCELONA ES
TERMINAL 1
08:00 h
09:55 h
Economy Class (L)
confirmed
LH 1133
operated by:
LUFTHANSA
23 September
BARCELONA ES
TERMINAL 1
FRANKFURT DE
TERMINAL 1
18:50 h
21:00 h
Economy Class (L)
confirmed
LH 572
operated by:
LUFTHANSA
23 September
-
24 September
FRANKFURT DE
TERMINAL 1
JOHANNESBURG ZA
TERMINAL A
22:45 h
09:10 h
Economy Class (L)
confirmed
seat: 77A/77B/77C *
Special meal: confirmed
Special meal: confirmed
Special meal: confirmed
Total Price of your Tickets
Price
Taxes & Fees
Passengers
Total
1800.00
+
3018.00
x
2 Adults
=
ZAR
9636.00
1800.00
+
3018.00
x
1 Child
=
ZAR
4818.00
180.00
+
105.00
x
1 Infant
=
ZAR
285.00
Total Price for all passengers
=
ZAR
14739.00
Flight information
An electronic ticket has been issued for you. Your boarding pass will be available at www.lufthansa.com up to 23 hours prior to departure. For identification please have your booking reference and your miles&more or credit card which you used at the time of booking ready. Alternatively you can also use the check in terminals at the airport to print your boarding pass.
In case you are travelling with an airline other than Lufthansa please contact them for their respective check in conditions.
Kindly ensure that you comply with South African immigration regulations which require that all passengers have at least one blank page in their passport. Passengers whose passport does not contain a blank page will be subject to a fine and will be refused entry into the country.
As the air fare you have chosen may be a special fare, please note that restrictions may apply regarding rebooking and refund. If rebooking and refunds are possible please be aware that charges may apply. For rebooking with different travel dates please be aware to consider the applicable advance purchase periods, minimum and maximum stays and restrictions regarding the departure times. For further questions regarding the fare conditions of your booked airfare please contact your local Lufthansa representative who will be happy to assist you.
In advance of your journey, please note the current free baggage allowance included in your ticket price and the applicable hand baggage regulations.
It is not necessary to reconfirm any Lufthansa flight booking after ticket purchase.
Please acquaint yourself with the applicable health and entry requirements.
Flight services
New with upgrades at check-in:
Keep your Miles & More PIN to hand if you want an upgrade with miles. If you have forgotten your Miles & More PIN, you can request it online here.
Lufthansa on your mobile
Enter lufthansa.com into your mobile phone´s internet browser. From the mobile Lufthansa portal you have access to various services like check-in, online timetable, arrival and departure information and more.
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Thank you for your booking and have a pleasant journey.
Carriage is subject to Lufthansa's Condition of Carriage. Lufthansa German Airlines is not liable for any changes of the transmitted data undertaken by you or a third party. No liability can be accepted for the accuracy of the information included in this document.
Please note that all flight times are local times.
* Seat reservations are not binding and may change due to an unscheduled change of aircraft.
Corporate Headquarters:
Deutsche Lufthansa
Aktiengesellschaft, Köln
Registration:
Amtsgericht Köln
HR B 2168
Chairman of the Supervisory Board:
Dipl.-Ing. Dr.-Ing. E.h.
Jürgen Weber
Executive Board:
Dr. Christoph Franz (Vorsitzender),
Stephan Gemkow, Stefan H. Lauer, Carsten Spohr