The South African government has declared it a National Disaster and with over 150 000 confirmed coronavirus cases world wide, we understand that you are concerned about travelling right now. We hope to offer you reassurance, assistance and useful information regarding your South Africa Travel Online flight bookings below.
If you need further information regarding COVID-19, please visit the government website www.sacoronavirus.co.za.
On the 23rd of March 2020 president Cyril Ramaphosa made the difficult decision to place our country on lockdown, effective from midnight the 26 March 2020. This 21 day period will see South Africans stay at home, work from home where possible and only leave to seek medical help, for social grants and to acquire essential supplies. Some exceptions apply to workers providing essential services. Government will publish a full list of these workers soon.
This Lockdown Rules:
Most South African domestic airlines have been accommodating and allowing free date changes or travel vouchers, meaning travellers only have to pay the difference in airfare and taxes on a new ticket.
Most international airlines have now adopted a travel voucher system for affected flights that can't be refunded.
Stay safe, stay home and look after yourselves and one another!
We're here to help you postpone and cancel your flights if you no longer want to travel. We believe holidays are meant to be enjoyed, not stressed about whether you have enough handsanitiser.
Due to the high number of enquiries we're currently dealing with, we have had to prioritise customers travelling within the next 72 hours. Please be sure to contact us telephonically on 087 351 2051 or email us at firstname.lastname@example.org and follow up with a phone call if you don't hear from us soon enough.
Change and cancellation policies do differ for each booking depending on the airline, travel destination, travel dates and ticket rules. If you want to change or cancel a current booking, please contact your travel consultant to discuss the options currently available. Unfortunately we are restricted to airline policies which most often align with the relevant government policies and travel bans in place at the time.
In most cases the new lenient airline policies are very restrictive, so cancellation and change policies for travel to affected areas generally don't extend to travel beyond the end of the month. You might have to wait a while before postponing or cancelling your holiday in order for the airline to meet you half way.
It is times like these where travel insurance is truly proving its worth! If you are purchasing insurance through your travel consultant, please ensure it is a comprehensive policy. If you are relying on the free travel insurance provided by your credit card provider, please contact the insurance company to top-up your policy.
If you are planning further in advance -hoping to avoid the outbreak - you can purchase yourself peace of mind! Contact our travel consultants to find out about "Voluntary Cancellation Coverage" which would allow you to book with more confidence. This policy needs to be issued immediately after your first payment on the holiday booking, but can provide cover of up to R30 000 for flights and accommodation.
The only thing that spreads faster than the virus is the fake news about COVID-19. Please make sure you rely on these official Coronavirus advisory resources for all your coronavirus updates.
Whether it is for work or medical treatment, if you can't cancel or postpone a trip you have to try to see the bright side. Aircrafts have never been this clean and usually crowded spaces like airport and tourist attractions can be enjoyed in relative peace. You can however take the following steps to reduce your risk:
If the worst you're dealing with at the moment is cancelled holiday plans count yourself lucky and take some inspiration from this creative couple. This is living proof that holiday is just a state of mind!
Plus we'll still be around to help you rebook once it is safe to travel again.
There are so many more things you can do to help reduce the risk of contracting and spreading the disease, but these are a good start. Stay safe and use your time in self isolation wisely.
Category : Flights