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Intercape Bus Tickets Bookings 2024/2025

The Intercape Bus is South Africa's largest intercity coach company which is privately owned, and has an extensive network of Southern African cities between which bus bookings can be made; which are serviced by its approximately 150 buses. It is known for its safety record, which has been enhanced through the implementation of its own speed limit of 95km/h throughout its route network, which is monitored 24 hours a day through a satellite tracking system. Buses are operated in SA, Botswana, Mozambique and Namibia.

Intercape bus and trailer passing the Pinelands (Cape Town) turnoff on the N2 national road

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Book your Intercape bus ticket online right here!

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Bookings/Reservations & discounts

Sales Offices & Stops

Policies & Conditions of Carriage

History, News & Info.

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Intercape bus twitter fan

Booking an Intercape bus ticket

Call centre bookings: telephone bookings can also be made via their call centre on +27-21-380-4400 (also for WhatsApp)

Click here to see a full list of Intercape contact details (phone numbers, emails and addresses)

Intercape run regular specials for youth, families, frequent travellers Sanlam Reality members and more! Click here to find out how to take advantage of Intercape bus specials.

3 Intercape buses which were used to transport school kids from Curro in Mossel Bay

Website bookings: www.intercape.co.za is Intercape's website, from which online bus reservations can be made.

Email Intercape at info@intercape.co.za or care@intercape.co.za

For charters email charters@intercape.co.za

In Windhoek email whkbook@intercape.co.za

Here's a video showing you how easy it is to book a ticket online:

International booking numbers

Botswana

Malawi

Namibia

Other International

+267 397 4294

+265 999 403398

+264 61 227 847

+27 21 380 4400

South Africa

Zambia

Zimbabwe

Mozambique

021 380 4400
+27 21 380 4400

+260 9775 48468

+263 7723 83902 (Harare)
+263 7723 46142 (Bulawayo)

+258 823894919

 


Bank details

INTERKAAP FERREIRA BUSDIENS
Absa bank
Code 632005
Acc 4054603640

Bookings Online or In-store

Intercape bookings can be made on this website, any Pick 'n Pay store or alternatively at Shoprite/Checkers stores.

Payment methods

Payment may be made by deposit (EFT), via debit card or credit card. For payments via EFT, bus tickets are only ready once the payment is reflected in Intercape's bank account. Payment options are:

Intercape payment options -  OZOW, PAYFLEX, Snapscan, 3D SECURE, eBucks or 1FORYOU

Booking reference are SMS'd to passengers once payment has been made, and electronic tickets are emailed to passengers; keep these available to show the bus conductor (together with your identification documents).

Use Payflex to pay in 4 instalments (interest-free)

Payflex offers a simple way to pay for Intercape bus tickets (Only available on Full FLexi and Flexi Pay Classes) with 4 interest-free payments. You make an initial payment of 25%, followed by three additional payments of 25% every 2 weeks. To use this option, you'll need a debit or credit card and your ID number. PAYFLEX is only available at Intercape offices and on the Intercape website.

You can use Payflex to book an Intercape bus ticket online. Start off at the usual Intercape online booking page ; fill in where you are travelling from and to, and the date you wish to travel on. Then select the Intercape bus or Big Sky Intercity bus (Intercape's sister company) that best meets your needs; ensuring that you select "Flexi" or "Full Flexi tickets" (PAYFLEX payments do not work on the "Saver" option). Click "Buy" and then select the PAYFLEX payment option:

Pay with PAYFLEX when you travel with Intercape

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Sales Offices & Stops

(Please note that not all stops are indicated on this list or in the map below)

Eastern Cape

Jeffrey's Bay
Port Elizabeth
Uitenhage
Grahamstown
King Williams Town
East London
Butterworth
Idutywa
Mthatha
Kokstad
Queenstown
Aliwal North
Cradock
Graaff-Reinet
Middelburg

Free State

Bloemfontein
Welkom
Kroonstad

Gauteng

Johannesburg
Pretoria

KwaZulu-Natal

Durban
Pietermaritzburg
Stanger
Empangeni
Richards Bay
Manguzi
Kosi Bay
Ponta d'ouro

Limpopo

Polokwane
Makhado

Mpumalanga

Nelspruit

North West

Rustenburg
Vryburg

Northern Cape

Vanrhynsdorp
Garies
Springbok
Keimoes
Upington (Lutz Street)
Postmasburg
Kimberley
Colesburg

Western Cape

Cape Town
Somerset West
Mossel Bay
George
Knysna
Plettenberg Bay
Oudtshoorn
Bellville
Laingsburg
Beaufort West

Botswana

Gaborone

Malawi

Blantyre
Llongwe

Mozambique

Maputo
Xai - Xai
Maxixe
Massinga
Vilankulos
Inhassoro
Muxungue
Inchope
Beira
Tete
Nampula

Namibia

Keetmanshoop
Rheboth
Windhoek
Swakopmund
Walvisbay
Grootfontein
Rundu
Tsumeb
Ondangwa
Oshikango
Oshakati

Zambia

Livingstone
Choma
Monze
Lusaka
Kabwe
Ndola
Kitwe
Kasumbalesa

Zimbabwe

Bulawayo
Harare
Masvingo
Victoria Falls

Intercape bus route map

Meal Breaks

On the longer trips the bus does stop for a meal break. In order not to still be waiting for your food when the bus is leaving, make sure that the first thing you do when the bus stops is to order your food. Intercape itself, does not offer meals.

Marketing

Email marketing@intercape.co.za or media@intercape.co.za

Policies & Conditions of Carriage

Accompanied children travelling cross-border: Due to the high prevalence of cross-border child-trafficking, the Department of Home Affairs (South Africa) has issued a directive. All passengers crossing Beitbridge Border Post between South Africa and Zambia, Zimbabwe and Malawi (i.e. either travelling from South Africa to those countries, or from those countries to SA) with children under 18 years old, MUST HAVE documentation proving that they have legal guardianship or proof of consent by the legal guardian.

Alcohol & smoking: Intercape reserves the right to refuse passengers that are intoxicated due to alcohol consumption. The consumption of alcohol and/or smoking is also prohibited.

Luggage: When travelling with Intercape, each passenger is entitled to a free luggage allowance of two pieces of luggage, whose dimensions shall not exceed 80cmx60cmx30cm in size, and with a combined mass not exceeding 20kg. All passenger luggage exceeding this allowance will still be allowed on board but only after paying an additional fee.

Items falling under the following category of goods: firearms, hazardous/harmful chemicals, explosives or toxic substances will not be allowed on Intercape vehicles as passenger luggage.

Unaccompanied luggage on Intercape's cross-border services is allowed, but only under certain conditions.

Pets: ONLY trained guide dogs accompanying blind passengers are allowed on Intercape`s vehicles

Ticket cancellation & refunds: ONLY tickets booked under Intercape's Full Flexi and Flexi classes are entitled to a refund. Tickets booked in the Saver class can be swapped for travel vouchers (valid for 3 years from the date of issue of the voucher) which may be used when making a new Intercape bus booking.

Unaccompanied children:

Children under 12 years will not be allowed to travel alone on Intercape;

Children between 13 and 18 years will be allowed to travel alone on Intercape, provided that a prescribed Intercape indemnity form for unaccompanied minors has to be completed by the legal guardian or parent in respect of each unaccompanied child.

No unaccompanied children under 12 years will be allowed on cross-border routes.

Summary of terms and conditions

For traveling with Intercape:

  1. Documentation and Check-In:
    • Ensure your travel documents and ticket details are accurate.
    • Arrive 30 minutes before departure for domestic trips and 60 minutes for cross-border trips.
  2. Luggage Allowance:
    • Saver bus Tickets: 2 pieces of luggage, each max 80cm x 60cm x 30cm, up to 15kg total.
    • Flexi bus Tickets: 2 pieces of luggage, each max 80cm x 60cm x 30cm, up to 20kg total.
    • Full Flexi bus Tickets: 2 pieces of luggage, each max 80cm x 60cm x 30cm, up to 25kg total.
    • Cross-Border: 2 pieces of luggage, each max 80cm x 60cm x 30cm, up to 30kg total.
    • Luggage is taken at your own risk.
  3. Bus ticket changes and Cancellations:
    • Saver bus tickets: Cancel up to 48 hours before or change up to 15 minutes before with a 25% fee.
    • Flexi bus tickets: Cancel up to 24 hours before or change up to 15 minutes before with a 15% fee.
    • Full Flexi bus tickets: Cancel up to 24 hours before or change up to 15 minutes before with a 10% fee.
  4. Family and Special Needs:
    • Children under 12 years old must be with a guardian over 18 years old.
    • Unaccompanied minors aged 12-18 need a completed indemnity form.
    • One child under 24 months may sit on a guardian’s lap.
    • Pregnant women beyond 30 weeks cannot travel; those beyond 28 weeks need a medical certificate. All pregnant women travelling on Intercape need to complete the prescribed indemnity form.
    • Inform Intercape of any special needs or medical conditions before traveling.
  5. Liability:
    • Travel is at your own risk.
    • Intercape is not liable for loss, damage, or injury related to transportation,including property damage or loss.

For full details, including additional rules and fees, refer to Intercape's complete Terms & Conditions. The EXCLUSION OF LIABILITY is important; also note that you may never hold SA Travel Online and related parties liable for anything.

 

History, News & Info.

Types of buses

Intercape's buses range from the premier Sleepliner class coaches to Mainliner, Budgetliner, Inter-connect and luxury charters. To maintain a young fleet, they put their older coaches up for sale.

Sleepliner

Sleepliner is the premier luxury branded coach trips offered by Intercape, with the idea being that you are so comfortable that you can sleep all the way; in their "sleeper seats". The sleeper seats provide additional leg area, can recline by 150 degrees (so not quite flat, which would require 180 degrees), have padded foam and a USB charging point.Here's a review of a Sleepliner trip from Pretoria to Beville, via Bloemfontein:

Here's a review of an Intercape Sleepliner trip from Windhoek to Cape Town via Rheboth, Keetmanshoop and Vredendal (a great tip they provided is to pack warm clothes and a duvet, as the bus can get cold):

When travelling overnight you'll sleep a lot and so do not take the overnight ride if you want to take in the scenery. We recommend taking something like a book or crocheting if that's your vibe, to keep yourself occupied.

Mainliner

Intercape Mainliner buses form the largest part of their fleet. They have toilets on board, offer an air-conditioned trip, USB charging points and a comfortable reclining seat (but not as comfortable at the Sleeper seats).

A picture tells a 1000 words - check out this video review of an East London to Cape Town trip on the Mainliner:

Here's a video review of an Intercape Mainliner trip from Port Elizabeth to Johannesburg:

Budgetliner

Keep costs down by travelling on an Intercape Budgetliner, a semi-luxurious coach trip, offering reclining seats with seat belts, reading lights and USB charging points. Here's a review of an Intercape Budgetliner trip from Cape Town to Pretoria.

@thebusspotterkwakhanya9930 shares details of his first trip on an Intercape Budgetliner, the route being from Johannesburg to Butterworth (former Transkei) in the Eastern Cape, via Bloemfontein. The friendly driver allows him to sit up front on the jumper seat, where they chat about buses and trucks, and we get a bit of a feel of life as an intercity bus driver:

Inter-Connect

Intercape Inter-Connect buses are Toyota Coasters; which are smaller than the Sleepliners, Mainliners and Budgetliners; but bigger than mini-bus taxis. Inter-Connect buses are available on the following routes:

The Budgetliners have USB charging points.

Here's a Youtube video review of an Intercape Inter-Connect bus trip:

Tourliner

Intercape's Tourliner division provides a charter bus hire service to all groups . Tourliner's fleet of buses varies from 28-seater to 60-seater coaches. All Groups are supported.

Big Sky Coaches

Like Intercape Tourliner, Big Sky Coaches offers a charter tour bus service to groups such as companies (e.g. teams wanting to go on a trip), travel agencies, churches, schools and tertiary institutions.

Big Sky Intercity

Whilst the Big Sky Intercity bus service does not use the Intercape brand name, it is nevertheless owned by Intercape. Click here to learn more about Big Sky Intercity.

Note: This is not the official Intercape Site. Email info@intercape.co.za for ticket price queries

Intercape Freightliner

Phone 021-380-4455 or email freightliner@intercape.co.za

Visit Intercape Freightliner offices at the corner of Morris Close & Montreal Dr , Airport Industrial, Cape Town, Western Cape, SA.

Parcel delivery service

Intercape offer a parcel delivery service from office-to-office in SA. Email logistics@intercape.co.za

Ask questions about Intercape & Big Sky Intercity:


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Registration number: 2023/754036/07
Address: 17 Elizabeth Avenue, Pinelands, Cape Town, 7405, South Africa
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