The Intercape Bus is South Africa's largest intercity coach company which is privately owned, and has an extensive networking of Southern African cities between which bus bookings can be made; which are serviced by its approximately 150 buses. It is known for its safety record, which has been enhanced through the implementation of its own speed limit of 95km/h throught its route network, which is monitored 24 hours a day through a satellite tracking system.
Book your Intercape bus ticket online right here!
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Booking an Intercape Bus ticket
Call centre bookings: telephone bookings can also be made via their call centre on: +27 21 380 4400 or international: +27 21 380 4400
Website bookings: www.intercape.co.za is Intercape's website, from which online bus reservations can be made.
Email Intercape at info@intercape.co.za
Discounts & Special Rates
15% Youth Discount: Applicable on Flexi and Full Flexi classes ONLY. Children aged between 18 months up to 11 years and travelling with a fare paying adult qualify for a 15% discount. Infants below the age of 18 months, provided they are not occupying a seat, travel free.
50% Family Discount: Valid ONLY on Full Flexi class bookings. First three children travelling with two fare paying adults qualify for a 50% discount on the normal fare.
Frequent Traveller Club: Get a 10% discount voucher for every 10 tickets travelled with Intercape. Voucher is valid for 3 months from the date of issue.
Student discount: If you are a student, you can get a 5% discount. You must have a student ID which shows that you are registered at a tertiary educational institution; and present it at the point of purchase.
Botswana |
Malawi |
Other International |
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+267 397 4294 |
+265 999 403398 |
+264 61 227 847 |
+27 21 380 4400 |
South Africa |
Zambia |
Zimbabwe |
Mozambique |
021 380 4400 |
+260 9775 48468 |
+263 7723 83902 (Harare) |
+258 823894919 |
INTERKAAP FERREIRA BUSDIENS
Absa bank
Code 632005
Acc 4054603640
Intercape bookings can be made on this website, any Pick 'n Pay store or alternatively at Shoprite/Checkers stores.
H/O Postal address PO Box 618 |
H/O Physical address Airport Industria |
(Please note that not all stops are indicated on this list or in the map below)
Jeffrey's Bay |
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Bloemfontein |
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Johannesburg |
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Durban |
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Polokwane |
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Rustenburg |
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Vanrhynsdorp |
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Cape Town |
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Botswana |
Gaborone |
Malawi |
Blantyre |
Mozambique |
Maputo |
Namibia |
Keetmanshoop |
Zambia |
Livingstone
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Zimbabwe |
Bulawayo |
On the longer trips the bus does stop for a meal break. In order not to still be waiting for your food when the bus is leaving, make sure that the first thing you do when the bus stops is to order your food. Intercape itself, does not offer meals.
Accompanied children travelling cross-border: Due to the high prevalence of cross-border child-trafficking, the Department of Home Affairs (South Africa) has issued a directive. All passengers crossing Beitbridge Border Post between South Africa and Zambia, Zimbabwe and Malawi (i.e. either travelling from South Africa to those countries, or from those countries to SA) with children under 18 years old, MUST HAVE documentation proving that they have legal guardianship or proof of consent by the legal guardian.
Alcohol & smoking: Intercape reserves the right to refuse passengers that are intoxicated due to alcohol consumption. The consumption of alcohol and/or smoking is also prohibited.
Luggage: When travelling with Intercape, each passenger is entitled to a free luggage allowance of two pieces of luggage, whose dimensions shall not exceed 80cmx60cmx30cm in size, and with a combined mass not exceeding 20kg. All passenger luggage exceeding this allowance will still be allowed on board but only after paying an additional fee.
Items falling under the following category of goods: firearms, hazardous/harmful chemicals, explosives or toxic substances will not be allowed on Intercape vehicles as passenger luggage.
Unaccompanied luggage on Intercape's cross-border services is allowed, but only under certain conditions.
Pets: ONLY trained guide dogs accompanying blind passengers are allowed on Intercape`s vehicles
Ticket cancellation & refunds: ONLY tickets booked under Intercape's Full Flexi and Flexi classes are entitled to a refund. Tickets booked in the Saver class can be swapped for travel vouchers (valid for 3 years from the date of issue of the voucher) which may be used when making a new Intercape bus booking.
Unaccompanied children:
Children under 12 years will not be allowed to travel alone on Intercape;
Children between 13 and 18 years will be allowed to travel alone on Intercape, provided that a prescribed Intercape indemnity form has to be completed by the legal guardian or parent in respect of each unaccompanied child.
No unaccompanied children under 12 years will be allowed on cross-border routes.
Sep 2017. Intercape is fined $5000, after a passenger was caught by officials at the Beitbridge border post, smuggling Broncleer from South Africa to Zimbabwe. However, Intercape are not allowed to check customers luggage, so couldn't pick it up themselves.
3 August 2017. Intercape relaunches its Cape Town to Harare bus service.
12 May 2017. Amidst strike action within the bus industry, Intercape confirmed that they are not affected by the national trade union strike, and it's business as usual.
10 May 2016: Continuing the streak of bad press, Intercape has once again come under fire after passengers were left furious. The bus from Johannesburg to East London had already departed an hour later than scheduled, leaving at 18h30 rather than 17h30, only to turn around once it reached Denver for a late passenger. According to passengers the bus driver received instructions to turn arround and collect a late passenger. Furious passengers weren't given explanations and were treated even worse when they tried to lay complaints at the company's call centre. In response Intercape released an apology stating that employees involved in this would be disciplined. We can only hope that the bus turns around for us if we should ever be late (Spoiler - it wont!).
14 February 2017. Intercape teams up with the Old Mutual Heath Streak Academy Trust, as its official travel sponsor.