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City to City Bus Tickets Bookings 2025

Autopax, which runs City to City and Translux Buses, is in business rescue. It offers semi-luxury, no frills domestic and regional coach trips. They service a large network of stops across Southern Africa including South Africa, Zimbabwe, Malawi, Mozambique, Swaziland, Lesotho and Zambia.

Although they focus on city centres, they have multiple stops in all the major cities of South Africa.

Book your City to City bus ticket online right here!

City to City bus

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Booking a City to City Bus ticket

Website bookings

You can book a City to City Bus ticket online at www.res.prasa.com/citytocity/bookings or through online bus ticket retailers such as Blu Label, Shoprite and mandated travel agencies.

City to City phone numbers for telephonic bookings

Call Centre Tel: 087-743-2120 (standard call rates apply)
(note that 0861 589 282, the old toll-free number was deactivated)
Tel: +27 (011) 774-3333
Fax: +27 (011) 774-3831
Email: reservations.citytocity@prasa.com (translux@apx.co.za is reportedly not working)

Problems with SID payments (Secure EFT)

If you have a problem with a SID payment not working properly, you may want to email support@sidpayment.com

Registered address

3rd Floor,
PRASA Umjantshi House (next to Johannesburg's Park Station),
30 Wolmarans Street,
Hillbrow,
Johannesburg,
2017

Postal address

P.O. Box 1907
Pretoria
0001

City to City Express bus


 

 

 

 

 

Other contact details

Customer care:

Booking enquiries

City to City bus tickets may be purchased directly at bus stations.

Eastern Cape

Free State

Gauteng

KwaZulu-Natal

Limpopo

Mpumalanga

Western Cape

No liability for anything

Take care of yourself and your things, as City to City's conditions of carriage state that you cannot hold it liable for anything, even if it's negligent: "City To City, its Directors, Officers, Employees, Servants or Agents shall not be liable (whether in contract or delict) in any way whatsoever for loss, injury, loss of life or damage of whatsoever nature and howsoever caused. Whether or not caused by the negligence of City To City. Its Directors, Officers, Employees, Servants or Agents arising out of or connected in any way to the conveyance or non-conveyance by City To City of any passenger or any person or of the property of any person whether such property is accompanied by a passenger or not."

Autopax Passenger Services

City to City Passengers (and Translux) are trading names used for luxury coach operations of Autopax Passenger Services (SOC) Ltd (Registration number 1995/000861/30); which is better simply known as "Autopax".
Autopax in turn is a wholly owned subsidiary of PRASA (Passenger Rail Agency of South Africa). which is owned by the SA Government and reports to the Minister of Transport. Whilst owned by PRASA, Autopax is operationally independent, with its own board of directors. At the time writing directors of Autopax were Monnapula Motlogelwa, Thinavhuyo Ndidinwangani Mype and Sibongile Luthuli; with Nathaniel Roesch being the CEOs.

Autopax's mandate is to provide high quality and affordable long distance transport solutions (bus and rail) as advised by South Africa's Minister of Transport; as well as to assist PRASA's rail function in emergency situations and to provide transport solutions feeding into Metrorail. This mandate is set out in principles set out in Section 23 of the Legal Succession to the SA Transport Services Amendment Act.

Autopax Passenger Services is a member of SABOA (Southern African Bus Operators Association).

Autopax offers a charter bus service through Autopax Charters.

Autopax are currently in business rescue since 18 Nov 2021.

Contact details of business rescue practitioners

Email accounting@therescuecompany.co.za

Phone number : +27-10-110-1011

Fleet

Having started life with 514 buses, this has steadily declined and in 2023 Autopax's total fleet was about 75 buses; all of which are getting long in the tooth being over 12 years of age (which compares to average industry lifespan for these types of buses of 8 to 10 years). The old fleet might save replacement costs, but it results in higher maintenance costs as well as higher diesel costs.

Jobs

Employees of Autopax are represented by 2 unions:

PRASA

The name "Passenger Rail Association of South Africa" (PRASA) may suggest that it's focus is only on rail transport, but in fact PRASA is mandated by the South African Government to provide all of intercity bus transport, rail transport in cities and rail transport between cities. In addition to providing intercity bus services through Autopax, PRASA also sells bus tickets and owns bus terminals. Its 9 bus terminals are:

  1. Cape Town Station.

  2. Durban Station.

  3. Germiston Station.

  4. Johannesburg Park Station; which is a central hub connecting not only buses, but also trains and taxis (both long distance taxis as well as inner-city taxis). During the 2023 financial year, Park Station's bus billing system was changed so that on entry to Park Station, buses immediately pay (including Autopax to be fair) which will prevent the build-up of a receivables book (what immediately comes to mind in this regard is the APM court case with Autopax and PRASA about Park Station's supposedly unfair billing practices).

  5. Kaalfontein Station (Tembisa)

  6. Kimberley Station.

  7. Pretoria Station.

  8. Vereeniging Station.

PRASA's holds the following 100 percent owned subsidiaries:

PRASA Rail operations

Metrorail is the division of PRASA which is responsible for supply rail passenger commuting services in metropolitan areas (ie not long distance like Shosholoza Meyl). Services include not just the normal Metro and Metro Plus services, but also a Business Express service. Metropoliant areas served by Metrorail are Cape Town, Durban, Gqeberha, East London and the Johannesburg/Pretoria metropole, You can get hold of them at:

PRASA also supplies long distance rail services via Shosholoza Meyl and Premier Classe.

Address: 1 Adderley St (Cape Town Station), 8000, Cape Town, Western Cape, South Africa

PRASA Jobs

Click here to find a list of all PRASA's available jobs.

Email recruit@prasa.com

Corporate jobs email corp.recruitment@prasa.com

Eastern Cape province jobs

Email humancapitalcres@prasa.com

Gauteng province jobs
KZN province jobs

Email prasacres.recruitmentkza@prasa.com

Western Cape province jobs

Email recruitment.creswcr@prasa.com

Technical jobs

Email rtechnical@prasa.com

Corporate Real Estate (CRES) jobs

Email recruitment.cres@prasa.com or recruitment.cresho@prasa.com or recruitment.cresho@prasa.com or prasacres.recruitmentkzn@prasa.com or humancapitalcres@prasa.com

Contact details

Email: info@prasa.com or prasa@thehotline.co.za (whistleblowing) or prasa.properties@prasa.com (with respect to their properly holdings) or

Phone number: +27-11-277-2008 or +27-11-013-1700 or +27-12-748-7000 or +27-800-234-778 (whistleblowing)

Physical address for PRASA's corporate head office: Prasa Umjantshi House, 30 Wolmarans Street (near Johannesburg's Park Station of course), Braamfontein (Hillbrow), 2017, Joburg, Gauteng Province, South Africa.

Postal address: Private Bag x22 Marshalltown, Johannesburg, 2017, Gauteng Province, South Africa

PRASA Annual report

In PRASA's 2022/2023 annual report the phrase "City to City" is not mentioned once! However, the word "Autopax" is mentioned 73 times. Autopax is the entity which PRASA owns which operates under the names "City to City Passenger" and "Translux". Autopax is mentioned with reference to:

News

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