Alison started working as a Cruise Consultant at South Africa Travel Online in April 2012. She previously worked as Cabin Crew for Emirates, during which time she was lucky enough to travel all over the world. Here's a review she did of a Sinfonia cruise from Cape Town to Walvis Bay.
What some clients have had to say:
"Hallo Alison! It gives me great pleasure in thanking you for such a sterling and professional job that you have done since our encounter with this MSC Cruise arrangements. You are extremely efficient and highly up do date with your field of expertise. CONGRATULATIONS and MILLIONS of THANKS ONCE AGAIN!!!!!"
"Alison, This is the most comprehensive feedback I have had to date. Thank you, as this makes the decision making process much simpler as I have a clear indication of the indicative prices." Ramiz
"Hi Alison, We are back from the cruise and I wish to take this opportunity to thank you for the well organised trip we have had , it was really interesting and very well organised, we really enjoyed ourselves to the full and we hope to go once again the coming year." Maurice
"Alison, Good day. I wish to inform you that my wedding went very well and we are currently at the port to embark on our honeymoon journey. This is all thanks to your help and support. Please note that we appreciate such individuals as yourself and look forward to recommending your services to out colleagues. Many thanks, God bless and enjoy your festive season. Regards, Owen Mogale"
"Hi Alison, I herewith would like to thank you for your awesome service with booking our trip on the MSC Opera. We are very much looking forward to our trip." Wanda
"Tx Alison. We excited. You have been awesome, will definitely recommend you and do business with you in the near future:-)" Gishma
"Greetings Karen / Rob, This letter is to inform you about the excellent customer services that I have received from your staff Alison Guy. This will be my first experience on a Ship Cruise. I must say that I was a bit worried when I sent an email enquiring online to your company and not communicating directly with MSC. But communicating via email with Alison was so simple and I can imagine had I telephoned her I would have definitely got an even wonderful feedback. Her response time was fantastic. I actually feel more positive about this cruise and I cant wait for this day. I would like to thank Alison for the prompt and efficient services that I have received from her. She is an asset to your organisation and I will definitely recommend family and friends to communicate with Alison regarding any online purchases that they may require. Kind Regards, Linda Naicker"
"I wish to give my sincere thanks and appreciation to one of your staff members Alison Guy at South Africa Travel. She attended to my bookings that was 8 couples and she paid careful attention to my needs in every regard. She went through a lot with my different enquiries and she assisted me in such a great and humble manner. Never did she get impatient or tired of me and believe me, my queries and booking was quite challenging as different members of my family that I was booking for had different requests and preferences. She also gave us individual booking numbers so that our payment methods would be made easy for each couple. Everything is in order and was done so timeously and with such great efficiency. I have never dealt with anyone before in my life that was so competent in every regard.I do hope that it is passed on to her that her assistance is greatly appreciated by me and my family members and I will always be booking my travel with South Africa Travel because it has been an absolute pleasure. You guys have staff members that know exactly what they are doing and how to please a customer. Thank you for your great service South Africa Travel, Kind Regards, S Mohanlal"
"A special thanks to Alison who handle all our booking and prior arrangements , she was so helpful with everything, full of good advice and nothing was too much trouble for her." Jayne Rayner
"A Big thank you to you Alison and South Africa Travel for making this trip possible for us. We had a smooth sailing journey from the day we left till the day we came back, and my family sends their gratitude as well, attached is a picture of us enjoying our dinner. It was the best experience of our lives and I thank you once again for all your help in getting us there....." Shethal Mohanlal
"It’s my first day back at work and I’m still full of good cruise memories. Thank you for all your excellent arrangements! I will definitely refer you to my friends and will book my next cruise through you again." Christie Bloem
"Good Morning Allison. I would just like to thank you for a super holiday , everything was organised perfectly. I will definitely do this again. On behalf of my family and myself a huge thank you to your much appreciated effectiveness." Vanessa Iliev
"I would like to compliment Allison Muller on the remarkable service she has rendered to me. She has responded to all my queries with efficiency. Her prompt response has helped me book the best cruise possible as all her information was concise and all my questions were answered. It is indeed my pleasure in commending you on having the staff of such high calibre. Please continue on the wonderful service provided. I look forward to my trip.