Citiliner Plus Bus Tickets Bookings 2025
Citiliner Plus is still operating, but under new ownershipo (it was previously simple called "Citiliner") since 2022. Citiliner Plus is the sister company of Greyhound RSA and is a South African coach company offering scheduled bus services between cities in SA. Along with City to City and Bigsky Intercity, Citiliner Plus is known for often offering the cheapest bus tickets. Their buses are basic but comfortable (and yes, there is a toilet on board!) - sometimes nicknamed "Greyhound Lite".
Citiliner Plus claims that they offer reliable and safe transport at affordable fees.
Book your Citiliner bus ticket online right here!
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Bookings/Reservations
Remember, when booking a Citiliner Plus ticket, that if you book with your Pick 'n Pay smart shoppers card, you can earn points.
Booking a Citiliner Plus Bus ticket
Website bookings: they offer discounted bookings via their website (www.citilinerplus.co.za)
Call centre bookings: telephone bookings can be made through their call centre: 011 611 8000 or 083 915 9000
Email bookings at bookings@citilinerplus.co.za
Affiliated retailers: Shoprite, Checkers, Pick 'n Pay, Boxer, OK, Flightsite and Blue Label.
Discounts & Special Rates
Children: Children between the ages of 2 & 11 years travelling with Greyhound get a 15% discount off the adult fare. Children below the age of 2 years, on condition that they are not occupying a seat, travel free. If a fare paying adult is travelling with two or more children below the age of 2 years, then the second as well as all successive children will have to pay (instead of travelling free, they get the 15% children's discount).
10% Web Special: All online booking get a 10% discount off the adult fare. Valid for all bookings made and paid for via Citiliner's website.
Sales Offices & Stops
Windmill Park |
Tel: (043) 743 9284 |
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Simpson Building |
Tel: (041) 363 4555 |
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71 Madeira street |
Tel: (047) 531-0603 |
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Tourist Centre |
Tel: (051) 447 1558 |
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Shell Ultra City |
Tel: 056 212 5527 |
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Park City Transit Centre |
Fax: (011) 276 8550 |
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Cnr Polly & Church street |
Tel: (011) 336 9184 |
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Caltex Star Shop |
Tel: (011) 315 1458 |
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1928 Building |
Tel: (012) 323 1154 |
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Motor Coach Terminal |
Tel: 031 334 9702/09 |
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267 Burger Street |
Tel: 033 345 3175 |
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no bus stops |
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Old Mutual Place |
Tel: (013) 753 2100 |
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no bus stops |
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Tickets for Africa |
Tel: (053) 832 6040 |
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1 Adderley Street |
Tel: 083 915 9000 or |
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Zimbabwe |
Blue Arrow Reservations |
Tel: (002639) 889078 |
Road Port |
Tel: (002634) 720 801 |
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Meal breaks
You can take food on board with you (except alcohol) and there are also stops along the way where you can purchase a meal/drinks.
Policies & Conditions of Carriage
Accompanied children travelling cross-border: In an effort to prevent /curb cross-border child trafficking, the Department of Home Affairs, South Africa now requires all passengers crossing Beitbridge Border Post enroute to Zimbabwe (i.e. either travelling to, or from Zimbabwe) with children under 18 years old, to have the documentation certifying that they have legal guardianship, before crossing the border.
Alcohol & smoking: Passengers may not smoke nor consume alcohol during their trip with Citiliner. Passengers caught doing so, will be asked to disembark.
Luggage: Citiliner passengers are allowed to carry, free of charge, two suitcases not exceeding 80cmx60cmx30cm in size, and the total mass shall not exceed 30kg. Any luggage which exceeds the 30kg limit will be liable for an excess luggage charge.
Luggage which may be harmful to other passengers such as firearms, hazardous/harmful chemicals, explosives or toxic substances will not be permitted on Citiliner coaches. Luggage which is unaccompanied is also not accepted as well.
Pets: With the exception where the pet is a guide dog, of which prior notification has been given, no pets are allowed on board.
Ticket cancellation & refunds: Citiliner will levy a fee which they deem as fair and reasonable in the event of a passenger cancelling their bus ticket. Passengers are allowed move their booking to a later date on the same rate and no fee is levied in such instances. However, if there fare on the later date is higher, the passenger will be expected to pay the incremental price.
Unaccompanied children: Children under the age of 12 and unaccompanied will not be conveyed on any Citiliner coach. For unaccompanied children proof of identity will be required when the ticket is purchased and on boarding the coach.
History, News & Information
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2022. Under new ownership, "Citiliner Plus" is launched. The previous "Greyhound Lite" brand is dropped, and the group's 2 brand names are now simply "Greyhound Dreamliner" and "Citiliner Plus".
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Up to 2022; Citiliner was a division of "Unitrans Passenger" an operating division of Unitrans Holdings (Pty) Ltd, which in turn is a wholly-owned subsidiary of KAP International Holdings – which as of 2012 owns the industrial assets of the Steinhoff Africa group . Greyhound is a member of SABOA (Southern African Bus Operators Association).
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14 Feb 2021. Citiliner Ceases Operations: Greyhound and Citiliner announced on the 3rd of February 2021 that they will cease operations after the 14th of February 2021. Ticket holders for travel after the 14th of February 2021 will receive a full refund.
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2003. Citiliner is introduced by Greyhound as they target cost conscious city-to-city travellers.
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1993. United Transport Company, now renamed as Unitrans Limited and listed on the JSE, reacquires its passenger operations from Tollgate Group.
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1987. United Transport Company disposes of its passenger operations to Tollgate Holdings.
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1962. UK based United Transport Company is incorporated in South Africa.
Competitors
Bigsky Intercity, APM, Greyhound (intercompany competition), City to City and Intercity.
Ask questions here. Our Intercity Bus Experts would love to assist!
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