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City Sightseeing Cape Town Ticket Bookings 2024/2025

City Sightseeing red bus bookings can be made on open top coaches for tours of Cape Town and Johannesburg. Their buses are luxurious, with a toilet, air conditioning, USB ports and a wireless internet connections. Their biggest presence is in Cape Town, and our vote for their best tour is the day trip from the Waterfront to Cape Point, via Simons Town.

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City Pass - unlimited hop ons & offs

City Pass tickets allow unlimited hop-on-hop-off trips on City Sightseeing buses; with access to some 80 attractions and queue jumping options at some of them.

Click here to make an online booking.

Special childrens' discounted rates apply for kids from four to seventeen years old. Children under the age of four years old travel for free.

Phone or WhatsApp 021-009-0043 (any day of the week, but only from 8am to 5.30pm). Email info@citypass.co.za

La Parada on left, with City Sightseeing bus parking on the right. At Constantia Nek.

Bookings/Reservations Cape Town

Website bookings: they sometimes offer discounted online bookings and specials such as kids riding for free.

Call centre bookings: telephone bookings can be made through their call centre: 021-511-6000 (only during office hours from 8am until 5pm) or 021-511-2288 or 0861-733-287

Email City Sightseeing at info@citysightseeing.co.za

Fax 021-511-2288

City Sightseeing bus on Constantia Nek

In person:

  • At the kiosk in Dock Road in front of the aquarium at the V&A Waterfront.

City Sightseeing's kiosk at the V&A Waterfront is on Dock Road, next to the Two Oceans Aquarium, with a large parking lot across the road from it, where you can park your car whilst you go on a red bus tour.

City Sightseeing's kiosk at the V&A Waterfront

  • 81 Long Street (street level), Cape Town, South Africa (opposite CameraLand)
  • Registered address : 36 Auckland St, Paarden Eiland, Cape Town, Western Cape, 7420, South Africa (click here to see on Google Maps).

Postal address

Box 379, Paarden Eiland, Cape Town, Western Cape, 7420, South Africa

Discounts & Special Rates

Student discounting: South African students must have their identification card with them to qualify for any student specials.

Children: Check if the 3 for 1 kids special is on, where 2 kids can travel for nothing if you buy a day ticket for an adults.

Two for the price of 1 cruise special: If you are going to go on a harbour cruise, then buy it from City Sightseeing between the hours of 3pm and 5pm, if the special is on you'll get 2 for the price of 1.

CitySightseeing Cape Town double decker red bus

 


Sales Offices

Western Cape

Dock Road
Victoria & Alfred Waterfront
(next to the acquarium)

Tel: 021 511 6000

81 Long Street
Cape Town

If you're visiting the kiosk at the Waterfront, be sure to try some of their coffee - it's from a machine, but a fifth of the price of some of the coffee at nearby restaurants.

 

Here's City Sightseeing's Cape Explorer bus parked at the V&A Waterfront, with the Watershed on the right in the background.

City Sightseeing Cape Explorer bus parked at the V&A Waterfront

Meal breaks

You can take food on board with you and there are also stops along the way where you can purchase a meal/drinks.

Bus charters

Want to hire a red bus for a private customised tour?

In Cape Town, email shaun@openbus.co.za

In Joburg, email glynn@citysightseeing.co.za

Other contact details

To find out about specials for schools email schools@citysightseeing.co.za

Non-profits can apply for complimentary tickets by emailing  csi@citysightseeing.co.za

Info about competitions at competitions@citysightseeing.co.za

Did you love or hate your CitySightseeing trip? Provide feedback by emailing feedback@citysightseeing.co.za

Languages

City Sightseeing prides itself on the large number of languages it covers: english, german, mandarin, french, portuguese, turkish, arabic, dutch, italian, japanese, russian, swedish, swahili and spanish.

City Sightseeing Cape Town bus "We speak your language"

Gratuities policy

Tips are encouraged. "We do welcome tips, things being as they are, we always encourage guests to tip the staff. Tips collected are equally split amongst the staff on the bus. Guests decide how much. However, guests should not feel obligated, it's normally reserved for those who enjoyed the day out. It is very much appreciated."

Social Media

Click here to see City Sightseeing SA on Instagram.

Click here to see City Sightseeing SA on Facebook.

Click here to see City Sightseeing Cape Town on Twitter.

City Sightseeing Bus 28 (CSS28) on Hout Bay Main Road

History

4 Aug 2020

City Sightseeing restarts operations with a post-COVID ticket special.

30 Oct 2019

Avuyile becomes the first female City Sightseeing skipper for their harbour tours.

8 Aug 2016

City Sightseeing takes part in #FirstThursdays for the first time; welcoming visitors with free beer and Groot Constantia wine at Stop 5 at 81 Long Street. They are joined at Stop 5 by the Travel Depot, Amiti Shop, Kamili Coffee, ffee, Aquila Game R, South African Forest Adventures and Cape Town Helicopters.

22 May 2015

City Sightseeing announces on Twitter that they're the first bus company in South Africa to be carbon neutral (whatever that means).

2004

Singapore Ducktours purchases City Sightseeing.

1972

The first City Sightseeing bus starts operations in London.

Competitors

No exact competitors in Cape Town or Johannesburg.

Cape Point tour pictures

The antenna at Cape Point, with lighthouse keepers' houses in the background.

Antenna at Cape Point

Here's the view from the old lighthouse of Cape Maclear and Cape of Good Hope (bits of land jutting out to sea).

view from the old lighthouse of Cape Maclear and Cape of Good Hope

Don't fall asleep on the way home, keep an eye open for some of the wildlife. This is the biggest bird in the world, an ostrich, wandering around Cape Point.

Ostrich crossing the road in Cape Point, viewed from the window of a red bus

End of trip tip

"Make sure you check and double check the area where you were seated, that you do manage to take your belongings back and important items and clothing with you."

 

Commentary on Cape Town's elevated highway

The elevated highway above the foreshore didn't exist 65 years ago, it's part of the city that was reclaimed from the sea to extend the city limits.

Thank You email

Five days after our trip we received this lovely email from City Sightseeing:

"From: City Sightseeing [mailto:info@citysightseeing.co.za]
Sent: Friday, 20 May 2022 09:01
To: info@southafrica.to
Subject: A big thank you from City Sightseeing Cape Town

Hello

On behalf of my entire team, I hope you've had a great time with us on the Red Bus. We work hard to make sure everybody always enjoys a five-star experience whilst in our care. If, for any reason, you feel we did not meet your expectation, please take a few minutes and write to me personally at youneedtoknow@citysightseeing.co.za. I will investigate each comment and either reply in person or ask one of my senior managers to engage with you directly to address the issue you might have had. This way you will help us improve our business - great for future Red Bus fans and more importantly, improve your (hopefully) second experience with us!

Please also consider reviewing your positive City Sightseeing experience on Tripadvisor. Your review won't only help us get more Red Bus fans - it goes a long way to help me keep my team motivated to maintain the high standards you've come to expect from us. Besides - we're all human and love a compliment when it's deserved! To make your life easier, please click here for a shortcut to our Tripadvisor profile: Cape Town or Johannesburg

Whilst we don't operate the many attractions we stop at or sell on our website, we do have a close working relationship with them all and are happy to pass on any of your comments.

Finally, please hang onto your tickets. As a way of saying thank you for going on one of our tours, you'll get a 10% discount when presenting them on your next City Sightseeing tour at any of our nearly 100 locations dotted around the globe. I look forward to welcoming you on one of our buses again in the future!

Keep smiling, have a great day and thank you for becoming part of our global family!

Claus Tworeck signature
Claus Tworeck
CEO (and that's not for "Chief Experience Optimiser!")
City Sightseeing South Africa"

Jobs

On a bus there's the driver, host and announcer. Staff work according to a roster system, so who they work with changes, and is "like a lucky packet".

Email hr@citysightseeing.co.za for more information about jobs at City Sightseeing in South Africa (click here for more info about international jobs).

 

Ask questions here. Our Intercity Bus Experts would love to assist!

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