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First Car Rental - Mthatha office & fraud

7 Oct 2008. First Car Rental now has an office open in Mthatha.

Mthatha Airport
R61 Road
Mthatha
tel & fax: 047 536 0010 
cell: 073 313 7915

Fraud - 2nd credit card required for Group D upwards

Got the following email today from First Car Rental:

"The car rental industry has been experiencing a spate of the theft of larger vehicles namely Groups D-Y, together with fraudulent credit cards which has forced us to review our policy regarding the rental of these vehicles.  With immediate effect, any reservations for Groups D-Y on either a referral or split/part bill back account, the renter will be required to produce 2 credit cards.  The authorisation will be split between the 2 cards.  

Any reservations which are currently in the system, will not be affected by this change – the rental agent will however ask the renter for 2 credit cards but if the renter is not in possession of a 2nd card, the rental agent will simply continue with the transaction – again, this only applies to those reservations which are currently in the system. 

We trust that by initiating this system, we will indeed be able to eradicate the problems that have been experienced.  Thank you for your continued support and do not hesitate to contact me, should you require any additional information."

VW Chico hired from First Car Rental in Johannesburg

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