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Citiliner Bus bookings

Citiliner has services to cities within South Africa as well as to Mozambique and Zimbabwe.

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Bookings/Reservations & discounts

Sales Offices & Stops

Policies & Conditions of Carriage

History, News & Info.

Bookings/Reservations & discounts

Booking a Citiliner Bus ticket

Website bookings: they offer discounted bookings via their website (www.citiliner.co.za).

Call centre bookings: telephone bookings can be made through their call centre: 011 611 8000 or 083 915 9000

Email Citliner at enquiries@greyhound.co.za

Discounts & Special Rates

Children: Children between the ages of 2 & 11 years travelling with Greyhound get a 15% discount off the adult fare. Children below the age of 2 years, on condition that they are not occupying a seat, travel free. If a fare paying adult is travelling with two or more children below the age of 2 years, then the second as well as all successive children will have to pay (instead of travelling free, they get the 15% children's discount).

10% Web Special: All online booking get a 10% discount off the adult fare. Valid for all bookings made and paid for via Citiliner's website.

 


Sales Offices & Stops

Eastern Cape

Windmill Park
Moore Street
Quigney
East London

Tel: (043) 743 9284
Fax: (043) 743 0061

Simpson Building
Shop nr 4
Ring Road
Greenacres
6045
Port Elizabeth

Tel: (041) 363 4555
Fax: (041) 363 3559

71 Madeira street
Opposite Steve Motors
Umtata

Tel: (047) 531-0603
Fax: (047) 532 2288

Free State

Tourist Centre
Park Road
(next to Municipal Swimming Pool)
Bloemfontein

Tel: (051) 447 1558
Fax: (051) 447 1556

Shell Ultra City
Kroonstad

Tel: 056 212 5527
Fax: 056 213 2852
gclkroonstad@absamail.co.za

Gauteng

Park City Transit Centre
Johannesburg Station
Johannesburg

Fax: (011) 276 8550

Cnr Polly & Church street
Johannesburg

Tel: (011) 336 9184

Caltex Star Shop
N1 Highway
Midrand
Johannesburg

Tel: (011) 315 1458
Fax: (011) 315 7533

1928 Building
next to Pretoria Station
Pretoria

Tel: (012) 323 1154
Fax: (012) 323 1294

KwaZulu-Natal

Motor Coach Terminal
New Durban Station
N.M.R. Avenue
Durban

Tel: 031 334 9702/09
Tel: 083 915 9000
Tel: 011 276 8500
Fax: 031 309 7746
Fax: 011 276 8550

267 Burger Street
Pietermaritzburg
3201

Tel: 033 345 3175
Fax: 033 345 3172

Limpopo

no bus stops

Mpumalanga

Old Mutual Place
Louis Trichardt Street
Opposite Hotel Promenade
Nelspruit

Tel: (013) 753 2100
Fax: (013) 753 2414

North West

no bus stops

Northern Cape

Tickets for Africa
121 Bulfontein Road
(next to Civic Centre)
Kimberley
8301

Tel: (053) 832 6040
Fax: (053) 831 8248

Western Cape

1 Adderley Street
Cape Town

Tel: 083 915 9000 or
Fax: (011) 276 8550

Zimbabwe

Blue Arrow Reservations
Unifreight House
73A Fife Street
Bulawayo

Tel: (002639) 889078

Road Port
Cnr Robert Mugabe & 5th Street
Harare

Tel: (002634) 720 801
Fax: (002634) 25 3228

Policies & Conditions of Carriage

Accompanied children travelling cross-border: In an effort to prevent /curb cross-border child trafficking, the Department of Home Affairs, South Africa now requires all passengers crossing Beitbridge Border Post enroute to Zimbabwe (i.e. either travelling to, or from Zimbabwe) with children under 18 years old, to have the documentation certifying that they have legal guardianship, before crossing the border.

Alcohol & smoking: Passengers may not smoke nor consume alcohol during their trip with Citiliner. Passengers caught doing so, will be asked to disembark.

Luggage: Citiliner passengers are allowed to carry, free of charge, two suitcases not exceeding 80cmx60cmx30cm in size, and the total mass shall not exceed 30kg. Any luggage which exceeds the 30kg limit will be liable for an excess luggage charge.

Luggage which may be harmful to other passengers such as firearms, hazardous/harmful chemicals, explosives or toxic substances will not be permitted on Citiliner coaches. Luggage which is unaccompanied is also not accepted as well.

Pets: With the exception where the pet is a guide dog, of which prior notification has been given, no pets are allowed on board.

Ticket cancellation & refunds: Citiliner will levy a fee which they deem as fair and reasonable in the event of a passenger cancelling their bus ticket. Passengers are allowed move their booking to a later date on the same rate and no fee is levied in such instances. However, if there fare on the later date is higher, the passenger will be expected to pay the incremental price.

Unaccompanied children: Children under the age of 12 and unaccompanied will not be conveyed on any Citiliner coach. For unaccompanied children proof of identity will be required when the ticket is purchased and on boarding the coach.

History, News & Info.

Citiliner is a division of "Unitrans Passenger" an operating division of Unitrans Holdings (Pty) Ltd, which in turn is a wholly-owned subsidiary of KAP International Holdings – which as of 2012 owns the industrial assets of the Steinhoff Africa group . Greyhound is a member of SABOA (Southern African Bus Operators Association).

2003

Citiliner is introduced by Greyhound as they target cost conscious city-to-city travellers.

1993

United Transport Company, now renamed as Unitrans Limited and listed on the JSE, reacquires its passenger operations from Tollgate Group.

1987

United Transport Company disposes of its passenger operations to Tollgate Holdings.

1962

UK based United Transport Company is incorporated in South Africa.


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