Mango Airline’s pet travel policy allows your four-legged friends to travel safely with you. They won’t accept pets in the cabin with their owners, but pets can travel in the cargo hold, with the same temperature and pressure experienced by their owners in the passenger cabin. Mango’s pet policy states that pets will be accepted for carriage with the following conditions:
Domestic animals only will be accepted: ie. Dogs, cats and small household birds only
The pet is carried in a safe and humane container that is leak proof, made of a suitable material, big enough for the animal to stand up and turn around and not weighing more than 32kg with your pet inside it. See additional info on suitable containers for pets.
Owners must ensure that their pets have valid health and vaccination certificates, entry permits and other documents required by law.
Pets cannot travel unaccompanied and only 2 pet containers are allowed to be carried by one passenger, subject to the space available, as only two pet containers are accepted on each aircraft.
The animal is not suffering from disease or injury.
Your pet and container, plus his/ her food won’t be included in your checked in baggage allowance. Excess baggage rates will apply. At the time of writing, the fees were R25 per kilogram (may have changed), with a maximum weight of 32kgs. These fees can only be paid at the airport.
Bookings for your pet to travel with you need to be made in advance. To book call Mango’s call centre on 086 100 1234.
Guide dogs accompanying guests with disabilities can travel free of charge. They are allowed in the cabin with their owner but not to occupy a seat.
To book a flight for yourself on Mango click here