Mango Airlines is cheapest 68% of the time
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After conducting a cheap flights survey, we've realised that people are willing to crawl over broken glass to get cheaper tickets - to help, we asked our travel agents, and put together the best tips on how to book a cheap flight in South Africa:
NEW TIP : Don't run for the fences like other tourists - book cheap flights with EgyptAir. Everybody is terrified of travelling via Egypt, so the airline's prices are really cheap. Nothing is completely safe, but the airport is probably safer than most areas. Don't let the terrorists win. On a related note, we've spotted that flight prices to Moscow have dropped since the issues with the Ukraine war.
Get a Kulula credit card if you spend less than R30k a month, a Nedbank American Express card (and join the Greenbacks program) if you spend from R30k to R50k a month on your card, or a DiscoveryCard Fast Miles (Silver) if you spend more than R50k a month. There is also a Diners Club card linked to the SAA/British Airways frequent flyer program and a SBSA card linked to the British Airways Executive Club. The Kulula moolah you earn can be used to offset the price of Kulula airline tickets.
Where airlines have frequent flyer programmes sign up for them. Use your SAA Voyager miles to discount Mango flights on the cheap routes, and to discount South African Airways flights on the expensive routes.
When booking domestic South African flights, check the prices of the budget carriers (Mango & Kulula) , as well as the full service carriers (British Airways, SA Express, SA Airlink & SAA). For international flights, always check the prices of the low-cost long haul carriers like Emirates, Qatar Airways, Etihad & Turkish Airlines.
Flights on Friday the 13th are sometimes cheaper (e.g. check Friday the 13th September 2013, December 2013, & June 2014). In December, flights on the 25th and the 31st are sometimes cheaper.
Subscribe to the SouthAfrica.TO mailing list - this will alert you to flight specials, and give you a feel for prices.
When booking domestic flights, book your outbound and return flight separately, looking for the best deal on each individually (an exception may be where an airline offers a special which is contingent on you booking a return flight as well, which Mango Airlines used to do). HOWEVER, when booking an international flight, book your outbound and return tickets together with the same airline (it almost always works out more expensive to book the legs seperately on international flights).
When flying to or Johannesburg or from it, check prices to/from both Johannesburg Lanseria (HLA) and Johannesburg O.R. Tambo International Airport (JNB).
Keep track of the petrol price or the Rand price of oil - depending on airlines' pricing power, these will filter through into prices. So if there's been sharp falls in Rand oil prices in the last week, you may want to delay your purchase a bit, but if there's been a sharp increase in the Rand price of oil you may want to accelerate the purchase of your ticket.
If possible be flexible with your leaving and return dates. For domestic flights Saturday afternoon travel is generally cheaper. For international flights leaving South Africa on Sundays to Thursdays and returning Tuesday to Thursday is generally cheaper. Avoid booking on Fridays, Sunday Evenings, on the days before public holidays, and before the start or at the end of school holidays (also keep an eye out for local events, e.g. flying to Cape Town just before the Argus Cycle tour is expensive). August is generally a cheap month in which to fly local South African flights.
When needing to change a booking, check what the costs are of doing it on the internet versus doing it telephonically. It's usually cheaper to make changes on the internet.
Very generally speaking, airlines sell their cheapest tickets first, however, this does not always hold (as if tickets are not selling, airlines sometimes drop their prices and flight prices can get cheaper). Booking a long time before has the added advantage of it being more likely you'll find reasonably priced tickets on the exact dates you want to fly.
Book Late. This sounds like the opposite advice to the above! If you've got plenty of flexibility with your flight plans, then look around for specials about 4 to 10 weeks before your planned departure date - if airlines have not filled up their planes, this is when they'll be trying to fill them up with flight specials. For example, Mango's regular flight specials typically apply for selected dates in the current month and the following month, on which they are struggling to fill up their planes.
Compare current airline prices to what they've historically been. If current airfares are lower than they have been historically, it's less likely that they'll drop a lot going forward.
Earn travel vouchers to discount your flights with (or even travel for free if you earn enough!) You earn travel vouchers by emailing us a writeup and photos of your flight and trip (the more you give us, the more we give you!).
When booking Mango flights, use their facility to search for 1-month low rates, to find the cheapest flight price in a month. Unfortunately Kulula have done away with the option to search for 1 month low rates.
Always check Mango Plus and Mango Flex ticket prices as they are sometimes cheaper than standard Mango airfares - especially during high demand dates they are sometimes cheaper than Mango's normal flight prices. Check whether Kulula flexible flights are cheaper (not available online, phone 0861 KULULA).
Take part in airline competitions - you've got a better chance of winning than when you enter the lottery.
Where airlines have codeshare arrangements (i.e. they sell tickets on each other's flights) check the prices on all the airlines' websites. For example, SAA sells Qantas Airline tickets for flights from Johannesburg to Sydney - check both the SAA site as well as the Qantas site (the prices are not always the same). Also, Kulula sells British Airways flights on their website, sometimes at a cheaper price than you can book the flights on the British Airways site (you can tell that it's a British Airways flight if the flight number has 4 numbers in it, e.g. MN6313) - we've seen situations where over R1000 can be saved on BA flights by booking them on Kulula's website. We've also seen it happen the other way round, where flights are cheaper on the BA website than on the Kulula website.
Direct non-stop flights are best. With each stop the chances of something going wrong (e.g. being stranded as a result of delayed flights) increases. Especially avoid stopovers in places during their bad-weather seasons (e.g. Chicago is prone to snowstorms in winter).
After Nationwide's liquidation (& more recently Velvet Sky & 1time) many passengers were stuck with tickets they couldn't use. To reduce this risk, purchase your airline tickets with a credit card that comes with a safeguard that if a supplier fails to deliver, you can turn to your card issuer for a refund (this is usually achieved by choosing the option to pay the full amount before interest rates kick in after a month).
Use the pay later option as a "hedge-bet". It gives you 24-48 hours to look for a better rate and eliminates post purchase dissonance if an airline decides to run a special.
We have not seen any evidence of airlines differentiating pricing based on online behaviour, but it is theoretically possible, so if you want to be ultra safe, delete the cookies on your computer before booking a flight, and use a private/incognito window.
If you're really desperate for a cheap flight, then date a pilot or flight attendant! Or better yet get a job as one - they have loads of flight perks.
If you have an Edgars Thank U Account card, then use it to secure a 10% possible discount, and then use a normal credit card to pay with (there a service charge fee if you pay with the Edgars card)
Once you've chosen your airline the next challenge is to get the most comfortable seating (In a Skyscanner survey seat 6A was the most popular, as it's close enough to the front of the aircraft to get off early & be served food early, but not too close to the galley/toilet).
Check in & select your favourite seat online. By the time you get around to physically checking-in, all the best seats are taken.
In my experience it is difficult to negotiate an upgrade to business class, but check-in attendants are willing to accommodate requests to be seated at the emergency exits or the front of the plane (not only do these seats have more space, but they are safer in the event of an accident, as you're closer to an emergency exit). At check-in always check whether the seats at the emergency exit and at the front of the plane are available. And don't make the mistake like I once did of asking for seats "next to" the emergency exit, and the SAA check-in lady seated me at the row in front of the emergency exit (which has seats which don't fold back), always ask for the seat "at the" emergency exit.
Note that the Civil Aviation Authority wont allow the following people to sit at the emergency exit row: (1) those who cannot follow & execute instructions in english, (2) those passengers who are largely deaf / blind, (3) kids who are under the age of twelve, including infants, and (4) those who are travelling with another person who would need assistance in the event of an emergency.
If you're travelling in a group (e.g. Mother, Father and daughter), don't just assume that the check-in attendant will seat you together. On occassions I have assumed this, and found myself split from my family on the plane. Rather make sure whilst checking in that you are seated together. If there are no remaining seats together, try to get aisle seats or window seats (and not middle seats) to trade with others on the plane and get yourselves seated together (people are less willing to trade an aisle seat or a window seat for a middle seat. Once on the plane ask the flight attendants to assist you with swapping places to get your group together.
Know the luggage limits, and weigh your luggage before you leave. If you suspect you will be overweight take some of your heavy clothes like coats and jerseys out of your luggage and wear them. Put some heavy items in your pockets. A gent on a China to Kenya flight took this tip to the n'th degree, wearing 70 items of clothing and looking like a sumo wrestler, to avoid extra baggage charges!
If you're still be overweight remember that it's sometimes cheaper to buy coupons for extra luggage online when you book your ticket, rather than at the airport.
If you are traveling with somebody, pack half of your belongings in your travel case, and place the other half in your companion's luggage. In case one person's luggage is delayed, you will both have access to some of your essential items.
Place shoes in plastic bags to prevent them from soiling your clothes
Place shoes & other heavy items at the base of the suitcase near its wheels.
Choose clothing that doesn't require ironing. Roll your clothes rather than folding them - trousers are rolled from the bottom up, and collars should be up & in.
Use your underwear & socks to fill tiny gaps in between luggage.
Author is Rob Baker