In November 2011 Kulula implemented a new baggage allowance policy. This page was correct at the time of writing, but it is possible that the facts have change - Kulula's website should be checked for the latest details.
Only one carry-on bag per person will be allowed onboard the aircraft. It must be 7kg or lighter and be smaller than 115 cm (L+W+H). In addition, ladies handbags, briefcases, laptop bags, vanity cases and other small personal items can be taken on board.
Take the one bag challenge and save. kulula fans get to travel with 1 free checked piece of luggage weighing up to 20kg.
Any piece of luggage over this weight is considered a 'heavy bag' and will be charged a 'heavy bag' fee of R250.
If you can't fit all your goodies in one bag, any additional pieces of baggage checked-in will cost an extra R300 per bag at the airport. However, with some careful planning you can save. Buy the extra bag allowance before you travel and save yourself some money.
How to save:
Call the Contact Centre to add an extra bag to an existing booking and pay R200 for the bag, or visit 'manage my bookings' online, and simply add it to your booking.
Checked in baggage consist of your toothpaste, clothes, shoes and night time teddy bear. Basically any personal effects that are carried in your suitcase. (1 piece or bag at 20kg = free). It excludes items such as dangerous articles (see list below) and pets not carried as 'free' allowance, we have special rates for them and we'll make sure we look after Fluffy! This baggage is placed in the aircraft hold (that's the belly of the aircraft where there's no friendly crew members offering food and drinks). We recommend that you don't pack valuables such as jewellery or electronic devices in your checked baggage, rather keep that stuff close to you when travelling.
A bag that weighs more than 32kg, will be transported as cargo and won’t be carried on the same flight as you. The maximum dimensions are: 90cm + 73cm + 43cm ( 208cm L + W + H) - pull out that tape measure – no monster bags can be accepted.
You can purchase excess weight for your checked in baggage online or via our Contact Centre at reduced rates, save up to 33% off the airport rate. So if you know you are packing your entire cupboard and the kitchen sink, and can’t make the one bag challenge, we've got you covered with great discounts. Extra baggage does not cover the carriage of pets with Kulula as these precious passengers have specific travel requirements and costs are structured separately for their safe transportation.
Infants, may be small but they pack big! Infants are charged R75 per one way trip and are entitled to 1 free checked in baggage weighing up to20kg, plus a collapsable pushchair and a child car seat for free. No additional bags may be purchased for infants.
Non-standard baggage items such as musical instruments that are in addition to your 1 free checked bag, are charged as an extra piece of baggage. If these items weigh more than the allowed 20kg a heavy bag charge of R250 will levied at the airport. Pets have specific requirements for their transportation, and get treated as VIP's (Very Important Pets).
This is the Kulula baggage allowance before November 2011.
Only one bag per person will be allowed onboard the aircraft. It must be lighter than 7kg and be smaller than 55x40x20cm - so most ladies' handbags can be taken onboard!
You're allowed a free checked baggage weight up to a maximum of 20kg. Any excess weight over 20kg will cost an additional R25 per kilo at the Airport. Excess baggage may be purchased at reduced rates (up to 50% discount) during the time of booking or up to 24 hours prior to departure via Kulula's website or Contact Centre.
No one bag may weigh more than 32kg. The maximum dimensions are: 158cm (L + W + H).
Infants are charged R50 per trip and are entitled to 1 free checked bag weighing up to 10kg plus a collapsible pushchair and a child car seat.
Non-standard baggage items that are not sports equipment or infant items are weighed at check-in and charged according to their actual weight. This includes musical instruments. (Sorree a harpist would probably need to pay excess baggage).