KLM Royal Dutch Airlines offers flights from South Africa (Johannesburg and Cape Town) to the rest of the world via Amsterdam.
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JNB Ticket Office - OR Tambo International
International Departure Level OR Tambo International Airport
Fax: +27 11 961 6802
Open daily: 09h00-23h00
Baggage Services - Handled by BidAir
Office located on ground floor next to SAPS and Swissport
Tel: +27 11 921 6074/73 or +27 11 921 6465 or +27 11 390 3877
Open Daily: 06h00-22h00
Changes to AF KL Baggage Policy eff. for all ticketing from 17 October 2011 & travel on/after 01 November 2011
- Changes to Free Baggage Allowance to/from Southern Africa* to US/CA - 1PC @ 23kg only Permitted Free
- Excess Baggage Fee of USD75 will apply for 2nd additional PC in Economy to/from Southern Africa to US/CA
- GDS are updated to show the correct PC allowance at time of fare quote/ticket issuance
(** Southern Africa includes the following countries: South Africa, Namibia, Mozambique, Botswana, Swaziland & Lesotho)
Updated table for AFKL Baggage Policy effective for ticketing from 17 October 2011 & travel on/after 01 November 2011
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Free Baggage Allowance |
Excess Baggage Fee |
Long Haul |
Short Haul |
Piece Concept (PC)* |
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AF Voyageur (Economy) |
Voyageur / Economy |
1PC @ 23kg |
2nd Bag @ USD100 |
AF Premium Voyageur |
Premium Economy |
2PC @ 23kg each |
USD200 |
AF Affaires (Business) |
Premium Affaires / Business |
**2PC @ 32kg each |
USD200 |
AF La Premiere (First) |
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**3PC @ 32kg each |
USD200 |
* Piece Concept: |
1 PC = 1 Bag irrespective of weight of bag (ie 1bag of 10kgs or 1bag of 23kgs = 1 PC) |
* Heavy Bag: |
Fee USD100 applies for all bags between 23-32kg |
EXCEPTIONS
Travel in AF Voyageur (Economy) / KL Economy (Comfort)
- 2nd Bag is FREE to/from West & East Africa to USA/CA (ie when AF or KL through fares are applied eg NBONYC)
- 2nd Bag is FREE to/from West / Central / East Africa destinations (ie when AF or KL through fares are applied eg JNBLOS)
Flying Blue Silver, Gold, Platinum Members (Elite/Elite Plus)
- 1 extra PC permitted Free over the Free Baggage Allowance
Golf Bags on AF & KL
- Golf Bags are counted as part of the free baggage allowance. Like any other baggage item, normal dimensions and weight apply.
eg: when baggage allowance is 1PC, customers can check-in either one golf bag or other item of baggage free of charge. Any additional items will be considered XBAG and charged accordingly
Exception for Flying Blue Golf Members
An exception applies for FB Golf members when:
- they present a pre-printed golf bag waiver voucher at check-in
- the complete itinerary includes only flights operated by AF, KL, City Jet, Brit Air and/or Regional
The voucher can be pre-printed at "www.flyingbluegolf.com"
All interested Flying Blue members can join the Flying Blue Golf Club on airfrance.com or klm.com

Jun 2013 |
KLM plans to begin work on creating a new business class look & feel on its fleet of 22 Boeing 747-400s: “By choosing to work with Hella Jongerius, KLM is opting to engage a top Dutch designer to help make our business-class passengers feel at home on board. As a designer, Hella has broad experience that she can apply to the needs of KLM and its customers, in accordance with the specific requirements for cabin interiors in the airline industry. Her previous projects demonstrate her ability to process such criteria into top-quality designs such as the ‘polder sofa’, which is both comfortable and beautiful. With her expertise and focus on quality, she is keenly aware of what makes a brand unique.” said the Managing Director KLM, Erik Varwijk |
13 Nov 2010 |
KLM Early Bird Special for flights from Johannesburg to Europe. |
15 Sep 2010 |
KLM low fares sale to Europe. |
17 Aug 2010 |
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28 Mar 2010 |
A new KLM baggage allowance regime is introduced. |
12 Feb 2010 |
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13 Jan 2010 |
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Dec 2009 |
KLM Economy Comfort seats are introduced (in between economy and business class). |
1 Dec 2009 |
KLM business class specials to Europe. |
24 Aug 2009 |
KLM European Rendevous flight specials. |
21 Jul 2009 |
KLM Take Flight Special is extended to 31 July 2009. |
30 Jun 2009 |
Take a flight with KLM specials - Johannesburg to Dublin for R5532 is especially appealing. |
7 Jan 2008 |
A fire in an engine of a KLM Boeing 747 forced the Johannesburg to Amsterdam KLM flight 592 to return to Johannesburg an hour into the flight. The plane landed safely and nobody was injured. |
6 Oct 1946 |
The first KLM flight to Johannesburg. |