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SA Airlink is Rated 4.5/5 based on 5 customer reviews

Reviews

Baggage

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SA Airlink Flights

If you're looking to fly a secondary route in southern Africa, you'll be thankful for SA Airlink, and may just find yourself in one of its small jets or turboprop planes. Like its erstwhile partner, SA Express, the airline specialises in the less flown hops to smaller towns (since September 2013 the 2 airlines have been flying each other's routes). The majority of Airlink's flights are flown from Johannesburg's OR Tambo International Airport - its major base.

  • NB If on-time performance is important to you: Over the year to date in 2014 (as well as last year), Airlink flights to OR Tambo International Airport as well as Cape Town have been the most on-time of all airlines.

News - From the 2nd June 2014 SA Airlink is launching an additional flight on weekdays between CPT and George.

  • 4 April 2014 : Airlink has submitted a request to the Department of Transport (DoT) for flight frequencies on 3 regional routes : CPT to Swaziland (Manzini), Johannesburg to Nosy Be in Madagascar & King Shaka to Nampula.

Now known simply as Airlink, SA Airlink, SAA Airlink or South African Airlink, the airline is one of two privately owned airlines operating on the major South African flight routes (the other is Comair, which operates British Airways and Kulula branded flights). South African Airways/SAA, Airlink & SA Express are no longer part of an alliance at an operational level, but their booking engines are integrated.

Also part of the group are Airlink subsidiaries - Airlink Cargo and Swaziland Airlink. Airlink Cargo offers an airfreight service to 30 airports in southern Africa.

To see how majestic it is to fly SA Airlink, look no further than this photo by Wesley Madziva :

SA Airlink engine in flight

Airlink Flight Reviews

  • 2014-04-07 Rating = 5/5. "On the 20th March I had to travel to Mpumalanga due to a family emergency. I booked my flight and I might say it was lovely experience. The SAA airlink departed at 10-00 am and by 12am I was in Mpumalanga and it just made it simply for me to rush straight to hospital to see my Mom before her operation. On the 22nd March again I used your services to book my flight from Mpumalanga to Port Elizabeth. SAA airlink's 45 minutes to JHB was a fresh breeze. And connecting to PE was incredible. SAA's three course meal was awesome. This website is reliable and simply, it takes away any stress arrangements for my flights, cause the payments are processed accurately. The amount for flights and for the agency are deducted separately on my account so, its easy to see all the transactions and the email confirmation is sent straight away. The checking in is so simply and I have not had any problems until today. Looking forward to my Easter bookings. And receiving such emails from you guys makes my day, cause it feels there is a family out ther that cares for me when im travelling."

  • 2013-11-22 Rating = 5/5. " From dreary winter weather to sunny, warm Lowveld air after an extremely pleasant and fast flight, sustained by a lovely light lunch and very good service!"

  • 2013-08-15 Rating = 4/5. "We frequently travel between Cape Town an Upington. Thank you for the service you offer business people who cannot afford to waste 16 hours on a very, very dangers road. It’s convenient and safe to travel with SA Airlink who constantly providing a travel service which benefitted our company for the past 16 years. Thank for being sustainable during this 16 years. The only reason for the 1 point les than 5 is because of the fact that SA Airlink passengers have to drive with a bus to the airplane and back. This is the only inconvenience."

  • 2013-08-15 Rating = 3.5/5. "In the early, and I mean early, hours of Thursday the 8th of August, I popped up to Lusaka for a long weekend on the Zambezi River"

  • 2013-04-29 Rating = 5/5. "She executed a perfect landing, the best I’ve ever experienced."

  • "What contributed to my enjoyment of the flight was that it was on another cute little turbo propelled aircraft"

Airlink's fleet

Jetstream 4100 Regional Turboprop aircraft
Max passengers : 29

9

ERJ 135-LR - Regional Jet aircraft & corporate jet
Max passengers : 12

12

Avro RJ85 - Regional jet aircraft
Max passengers : 83

10

Airlink Contact details

See www.flyairlink.com for Airlink's web address. You can phone Airlink's head office in Johannesburg on 011-451 7300 or email info@flyairlink.com . Customer relationships may be contacted at customercare@flyairlink.com

  • Upington : 054 332 2161

  • Kimberley : 053 838 2171

For Airlink cargo email enquiries@airlinkcargo.co.za or phone +27 11 390 9900.

Airlink aircraft parked at Kruger Airport

Check-In

Don't miss your flight - you need to check in and board on time (tip to reduce stress: give yourself ample time, frequent flyers know about getting stuck in the traffic on the way to the airport):

  • at least 2 hours before international flights' scheduled departure times. Check-in closes 50m before the scheduled departure time.

  • at least 1 hour before domestic flights' scheduled departure times. Check-in closes 30m before the scheduled departure time.

Online check-in

After you've bought your ticket online, you can also check-in online - print your boarding pass or collect one at the self service kiosk at selected airports.

  • If you are travelling free and easy without any luggage, you can then move straight to security and your boarding gate.
  • If you have baggage, then at some airports you can drop it off at the baggage drop counter (otherwise, sorry, you have to go to the check-in counter).

You will need to produce the required identification at the boarding gate. If you don't have it, you will be sent back through security and to check-in to have the boarding pass reissued (which may cause you to miss your flight!).

Boarding

Once you've made your check-in on time, now don't miss your boarding time. Boarding gates close 20m before the scheduled departure time for international flights, and 15m before for domestic flights. Keep your eyes and ears open in case the boarding gates change...it happens!

Baggage Allowance

Airlink's baggage allowance is surprisingly generous, considering the smaller planes it operates:

  • 20kg of free checked-in luggage for economy or 30kg if you're in business class. There is good news for those flying from Johannesburg to Bulawayo/Harare/Lusaka/Ndola - you are allowed 30kg in economy and 40kg in business class. SAA Voyager members are entitled to extra baggage allowances. Excess baggage fees apply if you exceed the free weight allowance, but no bags over 32kg are allowed on board...sorry! Be sure to check your ticket to see whether you are restricted to 1 piece or not. Infants are allowed a collapsible buggy (wheee!) and just 1 piece of luggage with a maximum weight of 10kg and dimensions of 115cm.

  • hand luggage with a maxmimum weight of 8kg and maximum dimensions of 52x40x23cm (1 piece for economy class, 2 pieces for business & first class). When there's no place to stash your hand luggage in the overhead lockers, they're placed into the hold of the plane. No dangerous or sharp items allowed - please don't carry your weapons with you.

  • If you require a wheelchair because you have reduced mobility, you may bring a wheelchair along.

Note that if there's no place on the plane for your baggage, then Airlink isn't going to compromise operational safety by flying it, instead they'll place it on the next available flight.

Airlink Flight routes

Airlink operates flight routes in Botswana, Lesotho, Madagascar, Mozambique, South Africa, Swaziland, Zambia and Zimbabwe.

SA Airlink flight routes

  • From the 2nd March 2014 SA Airlink is commencing flights to Skukuza in the Kruger National Park (originally planned for March 2014).

  • 20 January 2014 Airlink announce on the 7th November 2013 that they will be flying twice daily from Johannesburg to Gaborone, Mondays to Fridays.

flights from Johannesburg to Antananarivo (Madagascar)

flights from Johannesburg to Beira (Mozambique)

flights to Bloemfontein

Durban to Bloemfontein

George to Bloemfontein

Port Elizabeth to Bloemfontein

flights from Johannesburg to Bulawayo (Zimbabwe)

flights to Cape Town

George to Cape Town

Kimberley to Cape Town

Nelspruit to Cape Town

Upington to Cape Town

flights to Durban

Bloemfontein to Durban

George to Durban

Maputo to Durban

Nelspruit to Durban

flights from Port Elizabeth to East London

flights to George

Bloemfontein to George

Cape Town to George

Durban to George

Johannesburg to Cape Town

Flights from Johannesburg to Harare (Zimbabwe, JNB-HRE)

flights to Johannesburg

Antananarivo to Johannesburg

Beira to Johannesburg

Bulawayo to Johannesburg

Harare to Johannesburg

Lusaka to Johannesburg

Manzini to Johannesburg

Maseru to Johannesburg

Maun to Johannesburg

Mmabatho to Johannesburg

Ndola to Johannesburg

Nelspruit to Johannesburg

Pemba to Johannesburg

Phalaborwa to Johannesburg

Pietermaritzburg to Johannesburg

Polokwane to Johannesburg

Umtata to Johannesburg

Tete to Johannesburg

Upington to Johannesburg

flights from Cape Town to Kimberley

flights from Kruger to Livingstone

flights from Johannesburg to Lusaka (JNB-LUN, Zambia)

flights from Johannesburg to Manzini (Swaziland with Swaziland Airlink)

flights from Durban to Maputo (Mozambique)

flights from Johannesburg to Maun (Botswana)

flights from Johannesburg to Mmabatho

flights from Johannesburg to Ndola (Zambia)

flights to Nelspruit

Cape Town to Nelspruit

Durban to Nelspruit

Johannesburg to Nelspruit

flights from Johannesburg to Pemba (Mozambique)

flights from Johannesburg to Phalaborwa

flights from Johannesburg to Polokwane (Pietersburg)

flights to Port Elizabeth

Bloemfontein to Port Elizabeth

East London to Port Elizabeth

flights from Johannesburg to Tete (Mozambique)

flights to Upington

Cape Town to Upington

Johannesburg to Upington

Flights from Johannesburg to Maseru (Lesotho, JNB-MSU)

Flights from Johannesburg to Mthatha (Umtata, JNB-UTT)

Flights from Johannesburg to Pietermaritzburg (JNB-PZB)

Flights from Johannesburg to Vilanculos (JNB-VNX)

Head office

Airlink's head office is in Johannesburg's Ekurhuleni municipal area, at the Greenstone Hill Office Park.

Cabin crew

Advertisements are placed in the Sunday Times newspapers should vacancies arise. CVs are only accepted in response to advertisements. Vacancies are also listed under "contact us" on the Airlink website.

Statistics indicate that you are the first person to read to the bottom of this page! (jokes) - well done :) More seriously, if you haven't had any of your questions answered yet, then please ask away in the queries section below, so that we may help you with your Airlink reservation via SouthAfrica.TO.

Testimonials - "You were at least R100 cheaper than ANY other airline’s own site! In one case you were R800 cheaper than an airline’s own site!" Bjarne Henriksen
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